Privacy Policy

Effective Date: 14th July, 2025
Company Name: AssignmentWhiz
Website: Assignmentwhiz.net
Jurisdiction: United Kingdom

AssignmentWhiz (“we”, “us”, “our”, “company”, “service”, “services”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are a UK-registered company providing a digital platform that connects individuals with experts in various academic, technical, and professional fields. We act as the data controller for the personal data you provide when you interact with our website and services.

For any questions or concerns about this Privacy Policy or your data rights, please contact us at:
📧 [email protected]

2. What Data We Collect

We may collect the following categories of personal information:

  • Contact details: Name, email address, and phone number
  • Service data: Information you provide when submitting a request, including academic level, task details, and file uploads
  • Payment data: Transaction and billing information (processed securely by third-party providers)
  • Technical data: IP address, browser type, device data, operating system, time zone settings
  • Usage data: Pages visited, referring links, and interaction patterns on the site
  • Communication records: Emails, platform messages, or support requests

We do not knowingly collect data from children under 18 without verified parental consent.

3. How We Use Your Data

We may use your personal data for the following purposes:

  • To register and manage your request
  • To match you with a suitable expert based on your request
  • To process payments and issue receipts
  • To communicate with you about your order, account, or support inquiries
  • To improve and personalise your experience on our platform
  • To monitor, maintain, and secure the functionality of our website
  • To comply with legal, tax, or regulatory obligations
  • To protect against fraud, abuse, or unauthorised access

We will only process your data where there is a legal basis, such as the performance of a contract, a legal obligation, our legitimate interests, or your consent.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – When processing is needed to deliver the services you request
  • Legal obligation – To comply with UK laws, such as tax and anti-fraud regulations
  • Legitimate interests – To operate our business efficiently and improve user experience, provided your rights are not overridden
  • Consent – For marketing, optional cookies, and non-essential data collection (where applicable)

You can withdraw your consent at any time by contacting us.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide essential functions and to enhance user experience. These cookies help us:

  • Maintain your session and preferences
  • Analyse site traffic and performance (via Google Analytics)
  • Provide targeted advertising (via Google Ads, if consented)

You can manage your cookie preferences via your browser settings.

6. Data Sharing

We do not sell or rent your personal data. However, we may share it with trusted third parties for legitimate purposes, such as:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions
  • Freelance experts who are contracted to deliver services on your behalf
  • Analytics providers (e.g., Google Analytics) to improve our website performance
  • Legal or regulatory authorities if required by law

All third parties are required to adhere to data protection agreements and may only use your information as necessary to deliver their service.

7. Data Storage and Security

Your personal data is stored securely in data centres located within the UK or European Economic Area (EEA). We employ strong security measures, including:

  • SSL encryption for data transmission
  • Password-protected systems
  • Role-based access control for staff and contractors
  • Regular monitoring, updates, and vulnerability testing

While we take all reasonable steps to secure your data, no system is completely immune to risk. You are responsible for safeguarding your account credentials.

8. Data Retention

We only retain your personal data for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Provide continued support or account management
  • Meet our legal, regulatory, and tax obligations
  • Resolve potential disputes or enforce agreements

Typically, user and transaction data is retained for up to six years from the last date of activity unless otherwise required by law or unless you request deletion sooner, where permissible.

9. Your Rights

You have the following rights under the UK GDPR:

  • Right to access – Request a copy of your personal data
  • Right to rectification – Correct inaccurate or incomplete data
  • Right to erasure – Ask us to delete your data where legally permissible
  • Right to restrict processing – Ask us to limit how we use your data
  • Right to data portability – Request your data in a usable format
  • Right to object – Object to processing based on legitimate interest or direct marketing
  • Right to withdraw consent – Withdraw previously given consent at any time

To exercise any of these rights, contact us at [email protected]. We may request proof of identity to protect your data.

10. International Data Transfers

If your data is transferred outside the UK or EEA (e.g., when using global service providers), we will ensure that adequate safeguards are in place, including:

  • Transfers to countries with UK adequacy decisions
  • Use of Standard Contractual Clauses (SCCs)
  • Binding corporate rules or other recognised legal mechanisms

11. Third-Party Links

Our website may include links to external websites, tools, or resources operated by third parties. We are not responsible for their privacy policies, content, or data practices. You should review the privacy notice of any third-party site you visit before providing them with personal information.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal changes, improvements to our services, or feedback from users. When changes are made:

  • We will revise the “Effective Date” at the top of this page
  • In the case of material changes, we may provide additional notice via email or banner

You are encouraged to check this page periodically. Continued use of the website after changes have been posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about how your personal data is used, please get in touch:

📧 Email: [email protected]